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Return and Exchange Policy

Shipping Policy

I take great pride in the quality of our handmade wood carving and woodworking products and stand behind them 100%. In the unlikely event that you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. If you wish to return or exchange an item, please contact us within 14 days of receiving your order. We will provide you with instructions on how to return the item and issue a refund or exchange once the item has been received. Please note that shipping costs are non-refundable and the customer is responsible for return shipping costs. If you have any questions or concerns about our return and exchange policy, please don't hesitate to reach out to us.

Return & Exchange Policy

At emet design, we believe in providing our customers with exceptional service, starting with our shipping methods. We take great care in packaging and delivering our handmade wood carving and woodworking products. Shipping costs will vary based on the size and weight of each item, as well as the shipping destination. We will provide you with an estimated shipping cost at the time of purchase. Please allow 7-10 business days for production of your order, and the additional time for shipping. If you have any questions or concerns about our shipping methods, please don't hesitate to reach out to us.

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